We do consider cancellation/refund requests but only under certain conditions.
Refunds will be provided only if all the following conditions are fully met:
- A refund will be provided if the product does not work on your device and has issues, which we are unable to fix, even after support requests have been made.
- If the refund request is made within 15 days of the original product purchase date.
- Refunds will not be provided for incompatibility with third party applications.
- You need to have a valid reason, to not use the product. Brand Innerworld works to create awesome products and we expect you to understand the product and the offerings before making a purchase. We hold complete rights to deny a refund request if we do not believe the reason to be valid.
- Refunds will not be provided if the prerequisites for using the product are not met.
- Refunds will not be provided for products purchased on sale or using a discount coupon.
We have documentation in place for you to help make a better decision. If still in doubt, we request you to email us your queries at [email protected]